Question 1

What makes Riegen ceiling fans different from other brands in Malaysia?

Accepted Answer

Riegen fans feature German-inspired design, energy-saving DC motors, and smart WiFi controls. They also offer whisper-quiet performance and a long warranty for added peace of mind.

Question 2

How do I choose the right ceiling fan size for my room?

Accepted Answer

The ideal fan size depends on your room’s dimensions. A properly sized fan ensures better airflow:
• 66 inches: Best for large spaces (40–50 sqm) like living rooms or open-plan layouts.
• 56 inches: Suitable for medium-sized living or dining rooms (30–40 sqm).
• 54 inches: Good for rooms of 25–35 sqm such as studios, larger bedrooms, or mid-sized living areas.
• 43 inches: Ideal for standard bedrooms, small living rooms, or studies (15–25 sqm).
• 30 inches: Best for compact rooms (10–15 sqm) like kids’ rooms or small bedrooms.
• 16 inches: For very small spaces (5–10 sqm) such as kitchens, hallways, or bathrooms.
Tip: Match your fan size to your room’s square footage for the best cooling performance.

Question 3

Can I control Riegen ceiling fans with my smartphone?

Accepted Answer

Yes. Many Riegen models include WiFi app integration, allowing you to control speed, lighting, and schedules remotely.

Question 4

What is the warranty period for the ceiling fan?

Accepted Answer

Riegen ceiling fans include a long-lasting warranty:
• Flagship Models: 7–10 years for the motor (depending on the model), 2 years for the receiver, 2 years for general parts.
• Lite Series: 5 years for the motor, 1.5 years for the receiver, and 1 year for general parts.
For warranty support, the Riegen team is available to assist anytime.

Question 5

How do I get a 2-year warranty for the ceiling fan?

Accepted Answer

Selected models are automatically upgraded to a 2-year warranty upon purchase. Check the product details or contact the team to confirm eligibility.

Question 6

What is included with my Riegen ceiling fan purchase?

Accepted Answer

Each fan includes a remote control, balancing kit, user manual, and warranty card. Optional LED kits and WiFi adapters are available for some models through Riegen After-Sales Service.

Question 7

I’m not sure which ceiling fan suits my home. Can you help me choose?

Accepted Answer

Yes. The team can help you select the right fan. Contact them through:
• WhatsApp: +6012 579 5882
• Email: rmcrm@riegen.com.my
• Service Hotline: 03-77319139
Or connect via Facebook @RiegenMalaysia.

Specification
Size (Inch): 41″	Timer: 2,4,6
Colour: Matte Black	Last Memory: Yes
No. of Blade: 5	Turbo Speed: Yes
Motor Warranty: 5 Years	Wide Coverage: N/A
Speed: 7F+7R	Natural Wind: Yes
Max Fan Power: 55W	Super Wind: Yes
Max Rpm ±10%: 280	Motor: DC
Air Delivery (CFM) ±10%: 6200

Specification
Size (Inch): 56″	Timer: 2,4,6
Colour: Matte Black	Last Memory: Yes
No. of Blade: 5	Turbo Speed: Yes
Motor Warranty: 5 Years	Wide Coverage: N/A
Speed: 7F+7R	Natural Wind: Yes
Max Fan Power: 55W	Super Wind: Yes
Max Rpm ±10%: 220	Motor: DC
Air Delivery (CFM) ±10%: 7500

Specification
Size (Inch): 16″	Timer: 2,4,6,8
Colour: Black Pinewood / Black Mahogany	Last Memory: Yes
No. of Blade: 5	Turbo Speed: Yes
Motor Warranty: 10 Years	Wide Coverage: N/A
Speed: 11F	Natural Wind: N/A
Max Fan Power: 30W	Dual-mount: Yes
Max Rpm ±10%: 1100	120 oscillation: Yes
Air Delivery (CFM) ±10%: 12250	180 Adjustable tilt: Yes
WiFi: Optional	Motor: DC
LED: N/A

Specification
Size (Inch): 30″	Timer: N/A
Colour: Pinewood / Black Chestnut	Last Memory: Yes
No. of Blade: 5	Turbo Speed: Yes
Motor Warranty: 10 Years	Wide Coverage: N/A
Speed: 9F + 9R	Natural Wind: N/A
Max Fan Power: 35W	Motor: DC
Max Rpm ±10%: 310
Air Delivery (CFM) ±10%: 5200
WiFi: Optional
LED: 24W, Tri-Colour With Dim Function

Specification
Size (Inch): 54″	Timer: N/A
Colour: Matte Black / Matte White	Last Memory: Yes
No. of Blade: 5	Turbo Speed: Yes
Motor Warranty: 10 Years	Wide Coverage: N/A
Speed: 9F+9R	Natural Wind: N/A
Max Fan Power: 50W	Motor: DC
Max Rpm ±10%: 220
Air Delivery (CFM) ±10%: 8200
WiFi: Optional
LED: 24W, Tri-Colour With Dim Function

NEO 41

NEO 56

SPINO 16

MINI 30

STARKE 54 (LIGHT)

STARKE 54

NEO 41

NEO 56

SPINO 16

MINI 30

STARKE 54 (LIGHT)

STARKE 54

CEILING FAN

NEO 41

NEO 56

SPINO 16

MINI 30

STARKE 54 (LIGHT)

STARKE 54

NEO 41

NEO 56

SPINO 16

MINI 30

STARKE 54 (LIGHT)

STARKE 54